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Terms and Conditions

Effective Date: 25 June 2025

1. Acceptance of Terms

By using this website and purchasing digital content from us, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not accept any part of these terms, please do not use this website.

2. Eligibility

You must be at least 18 years old to make a purchase. If you are under 18, you must have permission from a parent or legal guardian to use this website.

3. Products and Licensing

All products sold on this website are digital and intangible in nature. Upon purchase, you are granted a non-exclusive, non-transferable license to use the downloaded artwork for personal and non-commercial use only, unless otherwise stated. You may not resell, redistribute, modify, or claim ownership of any content purchased without explicit written consent.

4. Payments

We use third-party payment processors (such as PayPal or Stripe) to handle all transactions. You agree to provide accurate billing information and authorise us to charge your selected payment method. We reserve the right to cancel or refuse any order at our discretion.

5. Delivery of Digital Products

After purchase, your product(s) will be available for immediate download or access. It is your responsibility to ensure compatibility with your system or software.

6. Refunds

Due to the nature of digital goods, all sales are final and non-refundable. See our full Refund Policy below for more details.

7. Website Content

We aim to provide accurate product descriptions and visuals, but we do not guarantee complete accuracy, and minor discrepancies may occur. We reserve the right to update or remove content without prior notice.

8. Limitation of Liability

We shall not be liable for any indirect or consequential losses related to your use of the website or our digital products, including lost profits or data. Your use of the website and products is at your own risk.

9. Indemnity

You agree to indemnify and hold harmless Tactical Lion Designs Ltd. against any claims, damages, or legal fees arising from your misuse of the website or violation of these terms.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England.

11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website after changes indicates acceptance of the revised terms.

If you have any questions, please contact us at:
https://tacticalliondesigns.com/contact/

 

Digital Products – Refunds & Cancellations

Nature of Digital Goods

All products sold on [Your Website URL] are digital, intangible items such as overlays, alerts, graphics, and design assets. Because of the nature of digital goods, once a product has been downloaded or accessed, the sale is final.

Non-Refundable Policy

  • Refunds are not available for digital goods once the download link has been accessed or the product has been downloaded.

  • This applies to all purchases made through PayPal, Stripe, or any other payment method.

  • By completing your purchase, you agree to waive any right to cancel under consumer protection laws that allow for cancellation of goods/services after delivery (e.g. the UK Consumer Contracts Regulations), since delivery is deemed to have occurred once the download link is accessed.

Proof of Delivery

  • Delivery of digital goods is completed when the buyer is provided with a valid download link via email or through their account on our website.

  • Our system records and logs the date, time, and IP address associated with each download attempt. These logs serve as conclusive proof of delivery.

Chargebacks & Payment Disputes

  • Filing a chargeback or dispute with PayPal, Stripe, or your card issuer for a digital product that has been successfully delivered and accessed is considered fraudulent activity.

  • We reserve the right to submit all evidence of delivery, including download logs and IP addresses, to PayPal/Stripe in response to any such disputes.

  • Customers found abusing the dispute process may have their access revoked and may be banned from future purchases.

Subscription vs Direct Purchase

  • Some of our designs may also be available in lite or limited versions through third-party platforms (such as Streamlabs or other partners).

  • Direct purchases from Tacticalliondesigns.com include additional content, source files, documentation, and exclusive features not included in third-party subscriptions.

  • Purchasing directly from us is separate from any third-party subscription and does not entitle the buyer to a refund if they already hold or later obtain a subscription elsewhere.